If you're on Windows 10, please don't at least not until you can find an article somewhere they've written which assures Windows users that the latest troubleshoot works. Their marketing is top notch, so you'll want to buy this.
This company does a great job of hiding the negatives and troubles users encounter. Apparently I really needed to learn this lesson twice.
I should have known better than to trust this high Amazon rating, as the other product was rated as phenomenal as well. I bought a game capture device on my old laptop, and it tried to kill my machine ON TOP of not working at all as well. This is not the first time for me with Elgato either. WHERE are all the 5-star reviews coming from? WHO are these Windows 10 users who use this successfully and daily? A few minutes online hasn't turned up any for me, and there's usually one supporter in the fold who likes to scream about how dumb the rest of us are for not getting this to work.
I've reached out to Elgato via email, because their CS lines aren't open when I need them to be.īased on the other 1-star reviews here, I'm going to guess that there's no work-around, and I'll be offered a warranty refund you know, because that makes this giant waste of my time okay.
Amazon elgato video capture, capture analog video for your mac or pc, ipad and iphone, white drivers#
I've followed Elgato's help page regarding camera privacy settings in Windows 10 to no avail, in addition to uninstalls, restarts, deleting drivers and letting Windows find them (goes to a page which won't even open). The software continues to insist it cannot be recognized. The short of it is to say that I've been unable to use this device no matter what I try (I'm tech savvy, and have tried LOTS of things).
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